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Privacy Policy — Red Moon Technology FZCO
Scope of this Privacy Policy
"Red Moon Technology FZCO" is committed to protecting your privacy. This Privacy Policy explains how we handle data, including what we collect and how we obtain it, how we use it, when and if we disclose it, and some of your options for managing your data with "Red Moon Technology FZCO" with regard to:
Who are we and how to contact us?
The words "we", "our", "us" refer to "Red Moon Technology FZCO" company. If you have questions regarding personal data processing by "Red Moon Technology FZCO" company, please contact us at info@redmoontech.ae.
What data, for what purposes, how long, and based on what grounds do we process as a controller?Creation of New Accounts
Delivery of Services
Payment Verification
Notifications and Updates
Player Experience Improvement
Services Security
Ads Personalization
Website Analytics
Complaints Processing
Who do we share your data with?
Affiliates / Business Partners
Data shared with affiliates and partners in the EEA and outside the EEA for IT system administration.
Service Providers / Vendors
We share data with hosting providers, IT-administration service providers, web and in-app analytics service providers, ads service providers, and service desk providers. Service providers receive only necessary data and cannot use it for their own purposes. We require them to process data only per our instructions and have agreements prohibiting sale or unauthorized use.
Third Party Cookies
Data shared to understand preferences, personalize experience, analyze page visits, and measure advertising effectiveness.
International Transfers
Where transfers outside the EEA lack EU adequacy decisions, we use Standard Contractual Clauses ensuring proper data protection.
Automated decisions
We do not make any automated decisions about you that would result in legal or other similarly significant effects on you.
Cookies
Please read the Cookie Policy for information about cookies.
Your rights
Under GDPR, you have the following rights:
You may request information about personal data we hold and receive a copy.
Right to Rectification
Request correction or supplementation of inaccurate or incomplete data. Some information can be corrected directly in apps.
Right to Erasure
Request deletion of some or all personal data. Note: deletion from devices does not stop processing if we have legal basis.
Right to Restriction
Request processing limitation if data accuracy is disputed, processing is unlawful, data is no longer needed but required for legal claims, or you've objected pending verification.
Right to Data Portability
Request a copy in structured, machine-readable format; request transmission to another controller where technically feasible and our legal basis is consent or contract performance.
Right to Object
Object to processing based on legitimate interests, including direct marketing, at any time. We cease processing unless we demonstrate compelling legitimate grounds or need for legal claims.
Right to Withdraw Consent
If processing relies on consent, withdraw it anytime.
Right to Lodge a Complaint
File complaints with data protection authorities in your Member State.
Contact info@redmoontech.ae to exercise rights.
Minors
The organization offers apps targeted at children below 16 years and general audiences. Personal data processing of children generally does not rely on consent. If data from children under 16 is discovered, we delete it or immediately seek parental consent.
Data security
Red Moon Technology FZCO uses industry-standard security technologies, procedures, and organizational controls and measures to ensure the integrity and confidentiality of your personal data and to protect your data from unauthorized access, use, or disclosure. Contact info@redmoontech.ae with security questions.
Changes to this policy
The organization regularly updates this policy for significant changes in data processing. You will receive a notification prior to such significant changes become effective by email if you provided us with your email address, by our mobile app or by pop-up notice on our website.
"Red Moon Technology FZCO" is committed to protecting your privacy. This Privacy Policy explains how we handle data, including what we collect and how we obtain it, how we use it, when and if we disclose it, and some of your options for managing your data with "Red Moon Technology FZCO" with regard to:
- our games and related services which we generally refer to as the "Services"
- our websites http://www.redmoontech.ae/
Who are we and how to contact us?
The words "we", "our", "us" refer to "Red Moon Technology FZCO" company. If you have questions regarding personal data processing by "Red Moon Technology FZCO" company, please contact us at info@redmoontech.ae.
What data, for what purposes, how long, and based on what grounds do we process as a controller?Creation of New Accounts
- Collection: Directly from you; automatically through third parties
- Data: Contact information (nickname, email); device data (name, model, OS, screen resolution, browser type, country, language); application store ID
- Storage: Until contract termination or account deletion
- Legal Basis: Performance of contract
Delivery of Services
- Collection: Direct and automatic through app usage
- Data: Game progress, gameplay data, player interactions, support communications
- Legal Basis: Contract performance and legitimate interests
Payment Verification
- Collection: Automatic through app usage
- Data: Contact information
- Storage: As required for verification
- Legal Basis: Contract performance
Notifications and Updates
- Collection: Direct and automatic
- Data: Contact information, communication logs
- Storage: As necessary
- Legal Basis: Legitimate interests and contract performance
Player Experience Improvement
- Collection: Automatic
- Data: Game progress, gameplay data, player interactions
- Storage: As needed for improvement
- Legal Basis: Legitimate interests
Services Security
- Collection: Direct and automatic
- Data: Contact information, game progress, gameplay data
- Storage: As long as necessary for security
- Legal Basis: Legitimate interests in fraud prevention
Ads Personalization
- Collection: Automatic
- Data: Device information, IP address, mobile identifiers, geolocation, application store ID
- Storage: Until consent withdrawal or loss of interest
- Legal Basis: User consent
Website Analytics
- Collection: Automatic
- Data: IP address, geolocation, OS, browser, device type, traffic source, interaction logs
- Storage: 2 years or until consent withdrawn
- Legal Basis: User consent
Complaints Processing
- Collection: Direct
- Data: Name, phone, email, support data
- Storage: As necessary to assist
- Legal Basis: Legitimate interests
Who do we share your data with?
Affiliates / Business Partners
Data shared with affiliates and partners in the EEA and outside the EEA for IT system administration.
Service Providers / Vendors
We share data with hosting providers, IT-administration service providers, web and in-app analytics service providers, ads service providers, and service desk providers. Service providers receive only necessary data and cannot use it for their own purposes. We require them to process data only per our instructions and have agreements prohibiting sale or unauthorized use.
Third Party Cookies
Data shared to understand preferences, personalize experience, analyze page visits, and measure advertising effectiveness.
International Transfers
Where transfers outside the EEA lack EU adequacy decisions, we use Standard Contractual Clauses ensuring proper data protection.
Automated decisions
We do not make any automated decisions about you that would result in legal or other similarly significant effects on you.
Cookies
Please read the Cookie Policy for information about cookies.
Your rights
Under GDPR, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to object to automated processing / profiling
- Right to withdraw consent
- Right to lodge a complaint
You may request information about personal data we hold and receive a copy.
Right to Rectification
Request correction or supplementation of inaccurate or incomplete data. Some information can be corrected directly in apps.
Right to Erasure
Request deletion of some or all personal data. Note: deletion from devices does not stop processing if we have legal basis.
Right to Restriction
Request processing limitation if data accuracy is disputed, processing is unlawful, data is no longer needed but required for legal claims, or you've objected pending verification.
Right to Data Portability
Request a copy in structured, machine-readable format; request transmission to another controller where technically feasible and our legal basis is consent or contract performance.
Right to Object
Object to processing based on legitimate interests, including direct marketing, at any time. We cease processing unless we demonstrate compelling legitimate grounds or need for legal claims.
Right to Withdraw Consent
If processing relies on consent, withdraw it anytime.
Right to Lodge a Complaint
File complaints with data protection authorities in your Member State.
Contact info@redmoontech.ae to exercise rights.
Minors
The organization offers apps targeted at children below 16 years and general audiences. Personal data processing of children generally does not rely on consent. If data from children under 16 is discovered, we delete it or immediately seek parental consent.
Data security
Red Moon Technology FZCO uses industry-standard security technologies, procedures, and organizational controls and measures to ensure the integrity and confidentiality of your personal data and to protect your data from unauthorized access, use, or disclosure. Contact info@redmoontech.ae with security questions.
Changes to this policy
The organization regularly updates this policy for significant changes in data processing. You will receive a notification prior to such significant changes become effective by email if you provided us with your email address, by our mobile app or by pop-up notice on our website.